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Horse Insurance - Claim Forms

Horse Insurance - Claim Forms

Should you need to make a claim on your policy it is important that you notify KBIS as soon as possible.

Please note that if you are intending to make a mortality claim, it is a condition of the policy that a post mortem examination is carried out and the report sent to KBIS.

The following guide will help to ensure that you have complied with the terms of your policy with regards to claims notification. It is important to adhere to these conditions as failure to do so may result in your claim not being paid.

 1. Initial notification

Contact KBIS as soon as possible. You can contact KBIS by:

Phone:

UK Telephone No: 0345 345 2323
Outside UK: +44 (0) 1635 247474

View our office opening times here

Email:
ask@kbis.co.uk

 2. Obtain a Claim Form

You can download the relevant claim form from the list above or alternatively you can download the KBIS Claim App for mortality, vets fee, tack and trailer claims.

If you have contacted our offices we can arrange for a form to be sent by post, including a free post envelope for the return of your form and documentation

 3. Collate all necessary information

In order for us to process your claim in the most efficient manner it is important that we have all of the relevant documentation, as requested, to enable us and the underwriters to consider the claim in its entirety.

 4. Send the completed claim form and documentation to KBIS

Please note that we are unable to give any indication whether a claim is likely to be paid without the completed claim form and invoices.